Privacy Policy

Wing Snob ("we," "us," "our," or the "Company") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mealwingsnob.click, place orders, use our services, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site immediately.

This Privacy Policy applies to all information collected through our website, mobile experience, email communications, and any related services, sales, marketing, or events (collectively referred to as the "Services").

1. Who We Are

Wing Snob is a food service business operating in the United States. We operate the website located at mealwingsnob.click and provide food-related products and services to our customers.

For any questions regarding this Privacy Policy or your personal data, you may contact us directly using the information above or through the contact details provided in Section 16 of this document.

2. Applicable Law and Legal Framework

As a business operating in the United States, we comply with all applicable federal and state privacy laws, including but not limited to:

• The California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) — applicable to California residents
• The Federal Trade Commission (FTC) Act — governing consumer protection and unfair or deceptive trade practices at the federal level
• The Children's Online Privacy Protection Act (COPPA) — governing the collection of data from minors under the age of 13
• The CAN-SPAM Act — governing commercial email communications
• The Electronic Communications Privacy Act (ECPA)
• Any applicable state-level privacy statutes where our users reside, including the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar regulations

We are committed to maintaining transparency about how we handle your data and to respecting your legal rights regardless of your state of residence.

3. Information We Collect

We collect various types of information in connection with your use of our Services. The categories of personal information we may collect include:

3.1 Personal Information You Provide to Us

When you interact with Wing Snob — whether by placing an order, creating an account, subscribing to our newsletter, contacting customer support, or otherwise engaging with our Services — you may voluntarily provide us with the following types of personal information:

• Identity Information: Full name, username, or similar identifier
• Contact Information: Email address, telephone number, billing address, delivery address, and postal code
• Payment Information: Credit or debit card numbers, billing details, and transaction history (note: full payment card data is processed by our secure third-party payment processors and is not stored on our servers)
• Account Information: Username, password (stored in encrypted form), account preferences, and order history
• Food Preferences and Dietary Information: Allergen preferences, dietary restrictions, and special instructions you provide with your orders
• Communications: Content of messages, feedback, reviews, or correspondence you send to us via email, contact forms, or other channels
• Promotional Participation Data: Information you provide when entering contests, promotions, or completing surveys

3.2 Information Collected Automatically

When you visit our website or use our Services, we automatically collect certain technical and usage information, including:

• Device Information: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), device identifiers, and screen resolution
• Usage Data: Pages visited, time spent on pages, links clicked, referring URLs, search queries entered on our site, and navigation paths
• Log Data: Server logs, access times, error reports, and diagnostic data
• Location Data: General geographic location inferred from your IP address; precise GPS location only if you grant permission through your device settings
• Cookie and Tracking Data: Data collected through cookies, web beacons, pixel tags, and similar tracking technologies (see Section 9 for more details)

3.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you interact with us on social media or log in using a social media account (e.g., Facebook, Google), we may receive profile information as permitted by the platform's privacy settings
• Delivery and Logistics Partners: Information needed to fulfill and track your orders
• Payment Processors: Transaction confirmation data
• Analytics Providers: Aggregated or anonymized data about how users interact with our website
• Marketing Partners: Contact information and preferences gathered in co-marketing activities

3.4 Sensitive Personal Information

We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued ID numbers, financial account credentials, precise geolocation beyond what is necessary for delivery, racial or ethnic origin, religious beliefs, or health data beyond dietary preferences you voluntarily share. If you believe you have inadvertently shared such information with us, please contact us at [email protected] to request removal.

4. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

4.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including coordinating delivery or pickup
• Creating and managing your customer account
• Processing payments and issuing receipts or invoices
• Communicating with you about your order status, delivery updates, and any issues that arise
• Responding to your inquiries, complaints, and customer service requests
• Accommodating your dietary preferences, allergen restrictions, and special instructions

4.2 Business Improvement and Analytics

• Analyzing usage patterns to understand how customers interact with our website and Services
• Improving our menu offerings, website functionality, and overall user experience
• Conducting internal research and development to enhance our food products and services
• Monitoring and diagnosing technical issues, errors, and security vulnerabilities
• Generating aggregated, anonymized statistical reports about our business performance

4.3 Marketing and Communications

• Sending you promotional emails, special offers, and news about Wing Snob — only where you have opted in or where we have a legitimate interest and applicable law permits
• Personalizing your experience on our website, including showing relevant menu items or promotions based on your order history and preferences
• Running targeted advertising campaigns through third-party platforms (you may opt out as described in Section 11)
• Administering loyalty programs, contests, promotions, and surveys

4.4 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations
• Enforcing our Terms of Service and other applicable agreements
• Protecting our legal rights and those of our customers, employees, and partners
• Detecting, preventing, and responding to fraud, security breaches, and other potentially illegal activities
• Responding to lawful requests from government authorities and law enforcement agencies

5. Legal Basis for Processing Your Information

Under applicable United States privacy law, we rely on the following legal bases to process your personal information:

• Contractual Necessity: Processing required to fulfill your orders and provide the Services you request
• Legitimate Business Interests: Processing necessary for our legitimate business interests, such as fraud prevention, business analytics, and marketing, where these interests are not overridden by your privacy rights
• Legal Obligation: Processing required to comply with applicable law or regulatory requirements
• Consent: Processing based on your voluntary, informed consent, particularly for optional marketing communications and non-essential cookies

6. How We Share Your Information

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

6.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf, including:

• Payment Processors: To securely process credit and debit card transactions
• Delivery Partners: To facilitate the delivery of your food orders to your specified address
• Cloud Hosting and IT Services: To store data and operate our website infrastructure
• Email and Marketing Platforms: To send transactional and promotional communications
• Analytics Providers: Such as Google Analytics, to help us understand user behavior on our website
• Customer Support Tools: To manage customer service inquiries and communications

These service providers are granted access to your personal information only as necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data. They are prohibited from using your information for any purpose other than providing services to us.

6.2 Legal Requirements and Safety

We may disclose your personal information when we believe disclosure is required or permitted by law, including to:

• Comply with a court order, subpoena, legal process, or government investigation
• Enforce our Terms of Service or other agreements
• Protect the rights, property, or safety of Wing Snob, our customers, employees, or the public
• Detect, prevent, or address fraud, security, or technical issues

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via a prominent notice on our website and/or by email if such a change occurs and will inform you of your choices regarding your personal information.

6.4 With Your Consent

We may share your information with third parties when you have given us your express consent to do so, such as when participating in co-branded promotions or referral programs.

6.5 Aggregated and Anonymized Data

We may share aggregated or de-identified information that cannot reasonably be used to identify any individual with third parties for industry research, analytics, marketing, or other business purposes.

7. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures designed to protect your data against unauthorized access, disclosure, alteration, and destruction. Our security practices include:

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your browser and our servers
• Access Controls: Access to personal information is restricted to authorized personnel who need it to perform their job functions, and is protected by authentication controls
• Payment Security: We comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements through our payment processing partners and do not store full payment card numbers on our systems
• Regular Security Assessments: We periodically review and update our security practices to address new and emerging threats
• Incident Response: We maintain a data breach response plan to promptly address and notify affected individuals in the event of a security incident, in accordance with applicable state breach notification laws

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Our general data retention practices are as follows:

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data disposal procedures.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and deliver personalized content and advertisements. Cookies are small text files placed on your device by our website. We use the following types of cookies:

• Strictly Necessary Cookies: Required for the website to function properly (e.g., session cookies, shopping cart functionality, login authentication)
• Functional Cookies: Remember your preferences and settings (e.g., language, location, saved payment methods)
• Analytics Cookies: Collect anonymized data about how visitors use our website to help us improve performance (e.g., Google Analytics)
• Marketing and Advertising Cookies: Track your browsing activities across websites to deliver targeted advertisements and measure campaign effectiveness

You may control cookie settings through your browser preferences or our cookie consent manager. Please note that disabling certain cookies may affect the functionality of our website. For full details about the cookies we use, their purpose, duration, and how to manage them, please review our Cookie Policy available on our website.

We also use web beacons (pixel tags), clear GIFs, and similar technologies in our emails and on our website to track whether emails are opened, measure engagement, and analyze user interactions.

10. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

10.1 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose what personal information we have collected about you, including the categories of information, the sources, the purposes for collection, and the categories of third parties with whom we share it
• Right to Access: You have the right to request a copy of the specific pieces of personal information we have collected about you in the past 12 months
• Right to Delete: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions permitted by law
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. You may submit this request using the "Do Not Sell or Share My Personal Information" link on our website
• Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to what is necessary to perform the services you request
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights

10.2 Rights for Residents of Other States

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and other states with comprehensive privacy laws may have similar rights including the right to access, correct, delete, and opt out of certain data processing activities. We honor these rights to the extent required by applicable state law.

10.3 General Rights for All Users

Regardless of your location, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete personal information
• Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
• Right to Portability: Request that we provide your personal data in a structured, commonly used, machine-readable format
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing
• Right to Opt Out of Marketing: Unsubscribe from our marketing emails at any time using the unsubscribe link in each email or by contacting us directly

10.4 How to Submit a Privacy Request

To exercise any of your privacy rights, please contact us by:

• Email: [email protected] (Subject line: "Privacy Rights Request")

We will respond to verifiable consumer requests within 45 days of receipt. If we need additional time, we will notify you of the extension and the reasons for it. We may need to verify your identity before fulfilling your request. You may designate an authorized agent to submit requests on your behalf; the agent must provide proof of authorization.

11. Opting Out of Marketing Communications

You have the right to opt out of receiving marketing communications from us at any time. You can do so by:

• Clicking the "Unsubscribe" link in any marketing email we send you
• Emailing us at [email protected] with the subject line "Unsubscribe" or "Opt Out"
• Updating your communication preferences in your account settings (if you have an account)

Please note that even after opting out of marketing communications, you will continue to receive transactional and service-related messages necessary to fulfill your orders and manage your account (e.g., order confirmations, delivery notifications, and password reset emails).

For interest-based advertising, you may opt out through the Digital Advertising Alliance (DAA) at optout.aboutads.info, the Network Advertising Initiative (NAI) at optout.networkadvertising.org, or by adjusting your browser or device privacy settings.

12. Children's Privacy

Wing Snob does not market its Services to children, and our website is not directed at minors. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.

If we learn that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete that information from our records. If you believe we have collected information from a minor, please contact us immediately at [email protected] so that we can take appropriate action.

Parents and guardians who believe their child has provided personal information to us without consent are encouraged to contact us to request deletion of such information.

13. International Data Transfers

Wing Snob is based in the United States and primarily serves customers located within the United States. If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

The data protection and privacy laws in the United States may differ from those of your home country. By using our Services, you acknowledge and consent to the transfer of your information to the United States and to the processing of your data in accordance with this Privacy Policy and applicable United States law.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally, including using standard contractual clauses and other legally recognized transfer mechanisms where applicable.

14. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery partner portals, and other external services. This Privacy Policy does not apply to those third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

Our website may also integrate with third-party social media "Like" or "Share" buttons, which may allow those platforms to collect information about your visit even if you do not click on the button. These integrations are governed by the respective platform's privacy policies.

15. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. At present, our website does not alter its data collection practices in response to DNT signals. However, you may manage your tracking preferences through the cookie settings and opt-out mechanisms described in this Privacy Policy and our Cookie Policy.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, applicable law, or other factors. When we make material changes, we will:

• Post the updated Privacy Policy on our website at mealwingsnob.click with a revised "Last Updated" date
• Send an email notification to registered users where required by law or where the changes are significant
• Display a prominent notice on our website homepage for a reasonable period following the update

Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

17. Filing a Complaint with a Data Protection Authority

If you believe that we have not adequately addressed your privacy concerns or have violated your privacy rights, you have the right to file a complaint with the appropriate regulatory authority.

17.1 California Residents

California residents may file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency: cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy/ccpa

17.2 Federal Complaints

For complaints regarding unfair or deceptive trade practices under federal law, you may contact:

• Federal Trade Commission (FTC): ftc.gov/complaint or call 1-877-FTC-HELP (1-877-382-4357)

17.3 Other State Residents

Residents of other states may contact their respective state attorney general's office or consumer protection agency. We encourage you to reach out to us directly first so we can attempt to resolve any concerns before you file a formal complaint.

18. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please do not hesitate to contact us. We are committed to responding to all privacy-related inquiries promptly and transparently.

We will use our best efforts to respond to your inquiry within 45 days of receipt. For complex requests, we may require additional time and will notify you accordingly.

This Privacy Policy was last reviewed and updated on May 27, 2026. Wing Snob reserves the right to amend this policy at any time in accordance with the procedures described herein.